Privacy Policy
Last updated: October 15, 2026
This Privacy Policy explains what information A2Z Pools and Hot Tubs (“we,” “us”) collects through this website, how we use it, and the choices you have. We are a family-owned pool service company in Simi Valley, California.
Information we collect
Information you send us. When you use the contact form on this site, we receive what you type into it:
- your first and last name
- your email address and zip code
- your phone number, if you choose to give it
- the kind of service you are looking for
- your message, and how you heard about us
If you call or email us directly, we also receive whatever you share with us.
Information collected automatically. Like most websites, the company that hosts this site (Netlify) processes basic technical information, such as your IP address, browser type and the pages requested, in server logs. This is used to deliver the site and keep it secure.
What we do not do. This site does not use advertising trackers or analytics, and we do not use cookies to track you.
How we use your information
We use the information you send us to:
- reply to your message and answer your questions
- give you a quote and schedule service
- keep a record of our communications with you
- meet legal and tax obligations
We do not sell your personal information, and we do not share it for advertising.
Who handles it for us
We use a few trusted companies to run this site. They handle your information only to provide their service to us, under their own privacy policies:
- Formspree processes contact-form submissions and delivers them to us by email.
- Netlify hosts this website.
- Google Workspace provides our email.
We may also disclose information if the law requires it.
Cookies and tracking
This site does not set cookies for advertising or tracking. Because we do not track visitors across other websites, we do not change how the site behaves in response to “Do Not Track” signals.
Our Reviews page links to our Google Business Profile. If you follow that link, Google’s own privacy practices apply to your visit there.
How long we keep it
We keep messages and contact details for as long as we need them to respond to you and to keep reasonable business records, and then we delete them.
Your choices
You can ask us to tell you what personal information we hold about you, to correct it, or to delete it. Contact us using the details below, and we will respond as soon as we reasonably can. If you are a California resident, you may have additional rights under California law, and you are welcome to use the same contact details to ask about them.
Security
This site uses HTTPS, so information sent between your browser and the site is encrypted. We take reasonable steps to protect the information we receive, but no method of transmitting or storing information is completely secure.
Children
This website is intended for adults, such as homeowners. We do not knowingly collect personal information from children under 13.
Changes to this policy
If we change this policy, we will post the new version on this page and update the “Last updated” date above.
Contact us
A2Z Pools and Hot Tubs, Simi Valley, CA 93062
- Phone: 805-297-0684
- Email: Zach@A2Zswim.com